1. Introduction
This website is operated by an independent lead generation service.
We are committed to protecting your personal information and respecting your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and other relevant regulations.
This Privacy Policy explains how we collect, use, and protect your data when you use our website.
2. Data Controller
For the purposes of data protection laws, the operator of this website acts as the data controller of your personal information.
For any privacy-related inquiries, contact us at:
Email: info@ukdebtoptions.co.uk
3. Information We Collect
We may collect and process the following information:
- Full name
- Email address
- Phone number
- Financial information (e.g., debt amount, employment status)
- IP address, device information, and browser type
4. How We Use Your Information
We use your information to:
- Assess your eligibility for debt solutions (including IVA)
- Connect you with third-party debt solution providers
- Contact you via phone, SMS, email, or WhatsApp
- Improve our website, services, and marketing performance
- Comply with legal and regulatory obligations
5. Legal Basis for Processing
- Consent – when you submit your information
- Legitimate interest – to provide relevant services
- Legal obligations – where applicable
6. Consent to Contact
By submitting your information, you explicitly consent to being contacted by us and selected third-party partners via phone calls, SMS, email and WhatsApp. This may include automated systems.
7. Sharing Your Information
Your information may be shared with FCA-authorised debt solution providers and service providers (CRM systems, hosting, marketing tools). We do not sell your personal data directly.
8. Cookies & Tracking
We use cookies to improve user experience, analyse traffic, and optimise advertising. We may use the Meta Pixel and similar tools. You can control cookies through your browser settings.
9. Data Retention
We retain your personal data for up to 12–24 months unless a longer period is required by law.
10. Your Rights
You have the right to access, correct, delete your data, withdraw consent, or object to processing. Contact us at: info@ukdebtoptions.co.uk
11. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
13. Financial Disclaimer
We do not provide financial or legal advice. We act solely as a lead generation service. Any debt solution, including an IVA, is subject to eligibility and approval by the relevant provider.